Pricing
Simple, transparent pricing
Free forever for solo support staff. Flat-rate and per-seat plans for teams. No setup fees, no lock-in contracts.
Free
For solo NDIS support staff.
$0/ month
Free forever · no card needed
- Up to 15 participants, 1 staff member
- Roster creation & scheduling
- Submit shift notes with AI drafting
- 10 AI-drafted notes per month
- Incident reporting
- Compliance dashboard
- Own screening expiry visibility
- Mobile-optimised interface
Starter
For small providers getting organised.
$19/ month
Billed monthly
- Everything in Free
- Participant management (up to 30)
- Staff management (up to 5)
- Staff portal access
- Incident management & escalation
- Goal tracking
- 50 AI shift notes per month
- Email support
Most popular
Professional
For growing provider teams.
$27/ month
Billed monthly · $9/seat
Seats:
3
- Everything in Starter
- Unlimited participants & staff
- Unlimited AI shift notes
- Case management & investigations
- Staff training register
- Property management
- PDF evidence export
- Public participant concern form
- Priority email support
Enterprise
For large and multi-site providers.
$180/ month
Billed monthly · $18/seat
Seats:
10
- Everything in Professional
- Multi-site management
- Custom reporting & exports
- Dedicated account manager
- API access
- Custom SLA agreement
- Single sign-on (SSO)
- On-site onboarding & training
- Invoice & billing integration
- Priority phone support
All prices in AUD, GST inclusive · 14-day free trial on all paid plans · Cancel anytime
Plan comparison
| Feature | Free | Starter | Professional | Enterprise |
|---|---|---|---|---|
| Participants | Up to 15 | Up to 30 | Unlimited | Unlimited |
| Staff | 1 member | Up to 5 | Unlimited | Unlimited |
| AI shift notes | 10/month | 50/month | Unlimited | Unlimited |
| Shift viewing | ||||
| Incident reporting | ||||
| Goal tracking | ||||
| Roster creation | 1 staff member | |||
| Staff portal | ||||
| Case management | ||||
| Training register | ||||
| Property management | ||||
| PDF evidence export | ||||
| Multi-site management | ||||
| Dedicated account manager | ||||
| SSO | ||||
| Support | Community | Priority email | Phone + email |
Frequently asked questions
The free plan covers solo operators and small providers just getting started. You can manage up to 15 participants, 1 staff member, create rosters, view shifts, submit shift notes (up to 10 AI-drafted per month), and report incidents. It's free forever — no trial expiry, no credit card required.