Pricing

Simple, transparent pricing

Free forever for solo support staff. Per-seat plans for teams. No setup fees, no lock-in contracts.

Free

For solo NDIS support staff.

$0/ month

Free forever · no card needed

Get started free
  • Up to 15 participants, 1 staff member
  • Roster creation & scheduling
  • Submit shift notes with Intelligence drafting (up to 10 per month)
  • Intelligence quality: Standard
  • Incident reporting
  • Compliance dashboard
  • Own screening expiry visibility
  • Mobile-optimised interface

Starter

For providers getting organised.

$7/ seat/month

billed monthly

Seats:
1
Start free trial
  • Everything in Free
  • Participant management (up to 30)
  • Staff management (up to 5)
  • Staff portal access
  • Incident management & escalation
  • Participant goal tracking
  • 50 Intelligence shift notes per month
  • Intelligence quality: Standard
  • Email support
Most popular

Professional

For growing provider teams.

$9/ seat/month

billed monthly

Seats:
3
Intelligence quality
Start free trial
  • Everything in Starter
  • Unlimited participants & staff
  • Unlimited Intelligence shift notes
  • Case management & investigations
  • Staff training register
  • Property management
  • Evidence chain & full audit history export
  • Time-boxed auditor portal links (OTP, up to 90 days)
  • SIL certification pack
  • Priority email support

Enterprise

SSO, multi-site, named auditors. DPA and SLA on request.

$18/ seat/month

billed monthly

Seats:
10
Start free trial
  • Premium Intelligence included
  • Multi-site organisations
  • Single Sign-On (SSO)
  • Named auditor access — concurrent, site-scoped, 365-day expiry
  • Priority support SLA on request
  • Data processing agreement (DPA) on request
  • Security questionnaire on request

All prices in AUD, GST inclusive · 14-day free trial on all paid plans · Cancel anytime

Limited windowSIL 2026

Exclusive SIL transition offer

A short-term window for organisations adopting AuditPlatform while moving into the new SIL requirements. SIL provider registration became mandatory from 1 July 2026. Providers must apply — or stop delivering SIL — by 1 October 2026. Professional is the SIL certification plan and includes the SIL certification pack.

Use coupon code SIL2026 at checkout for 50% off Professional for three months.

Compare us to Checkbase, Audit Pilot, and ShiftCare.

Intelligence quality

Same tools on every plan — drafts, scoring, intelligence assistant, and policy polish. Higher quality is an optional per-seat add-on.

Standard

Fast intelligence drafts, scoring, and assistant answers.

Included on Free, Starter, and Professional.

Enhanced

Stronger intelligence assistant and policy polish.

$3/seat/mth on Professional.

Premium

Highest-quality intelligence assistant and policy polish.

$6/seat/mth on Professional. Included on Enterprise.

Plan comparison

FeatureFreeStarterProfessionalEnterprise
ParticipantsUp to 15Up to 30UnlimitedUnlimited
Staff1 memberUp to 5UnlimitedUnlimited
Intelligence shift notes10/month50/monthUnlimitedUnlimited
Intelligence qualityStandardStandardStandardPremium
Intelligence quality upgradeOptional: Enhanced/PremiumIncluded
Shift viewing
Incident reporting
Goal tracking
Roster creation1 staff member
Staff portal
Case management
Training register
Property management
Evidence chain
Readiness trajectoryLive score30-day trendFull history + nudgesPer-standard + export
Named auditor accessTime-boxed auditor linksNamed auditor access, site-scoped, longer expiry
Audit report export historyLast 12 monthsLast 12 monthsFull historyFull history
Public participant concern form
SupportCommunityEmailPriority emailPriority email

No lock-in

Your records stay yours

Starting with AuditPlatform should never feel like a trap. Export your complete data in CSV and PDF anytime. If your circumstances change and you cancel, you can optionally keep a hosted archive so historical records stay readable, exportable, and ready for auditor access — for Commission retention and your own peace of mind. That option is offered when you cancel, not as a plan add-on, so you only decide once you know what you need.

Frequently asked questions

The free plan covers solo operators and small providers just getting started. You can manage up to 15 participants, 1 staff member, create rosters, view shifts, submit shift notes (up to 10 Intelligence-drafted per month), and report incidents. It's free forever — no trial expiry, no credit card required.